🚚 Shipment & Return Policy – ADALEBU.COM

At Adalebu.com, we are committed to delivering your grocery products quickly and safely across Bangladesh. Below is our delivery and return policy:

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📦 Shipment Policy

• We deliver all orders through Steadfast and Pathao Courier.

• Delivery is available nationwide (all over Bangladesh).

• Orders are usually delivered within 2–3 business days, depending on the location.

• Once your order is confirmed, you may receive a tracking number via call or SMS.

• Please check the package condition before accepting the delivery.

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🔁 Return Policy

You are eligible to request a return in the following situations:

• You received the wrong product

• The product is damaged, expired, or tampered

• The product was damaged during transit

Return Procedure:

• You must contact us within 24 hours of receiving the item

• Send us the order number and clear photos of the issue via WhatsApp or Facebook

• After verification, we will arrange a replacement or refund

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⚠️ Non-Returnable Conditions:

• If the product has been used or opened

• If the issue is reported after 24 hours

• If the product was delivered to a wrong address provided by the customer

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📞 Contact Us

For any assistance, please reach out:

• 📱 Phone/WhatsApp: 01898918020

• 💬 Facebook Page: Adalebu